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Many of our questions are about delivery times, so we would like to answer some of those and save you having to email us.
Q. What should I do if it’s past the estimated delivery time and I still haven’t received my order?
A. Best bet would be to reach out to the courier with your tracking info. We do our job getting the package out the door and in the couriers hands in a timely manner. Now it is up to them to get the package in your hands. When COVID hit and people were forced to stay home, online sales sky rocketed to an all time high which forced the USPS, UPS and FedEx couriers to work around the clock and even on Sunday’s to keep up with the demand. To say they are overwhelmed is an understatement. Be patient and understanding in these times. You will get your package, just maybe not in the 2-3 day range they were running at prior to COVID.
If you have been waiting more than 10 days, use the contact form below and let us know. We will do our best to help