While it is always best to set up an account on our site, we do give you the option to check out without it. So, if you do not have an account and are looking for order tracking, fill in your order number in the box below and you can check the status of your order.
If your order is marked “On Hold“, there is no problem and no need to worry. It is the way our system handles orders and yours is “In Production”. Once it ships, you will be notified with the email address you supplied and we will send you the tracking number.
Q. What should I do if it’s past the estimated delivery time and I still haven’t received my order?
A. Best bet would be to reach out to the courier with your order tracking info. We do our job getting the package out the door and in the couriers hands in a timely manner. Now it is up to them to get the package in your hands.
When COVID hit and people were forced to stay home, online sales sky rocketed to an all time high which forced the USPS, UPS and FedEx couriers to work around the clock and even on Sunday’s to keep up with the demand. To say they are overwhelmed is an understatement. Be patient and understanding in these times. You will get your package, just maybe not in the 2-3 day range they were running at prior to COVID.
If you have been waiting more than 14 days, use the contact form and let us know. We will do our best to help in your order tracking search but we get the same information that you get.
Fill in your Order Tracking Info Below