Thank you for shopping at Cornhole Addicts. Please carefully read our return and refund policy before making a purchase.
If you are not entirely satisfied with your purchase, we’re here to help. If you have an issue or would like to return a product, please email us first at [email protected]
Our policy lasts 30 calendar days for products. Items that are special order, custom designs or made-to-order items are non-refundable. If 30 calendar days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your items need to include the order number or proof of purchase.
Custom artwork or logos
** Any cornhole bags that are custom printed for a customer with their artwork or logo are not eligible for returns. This also goes for cornhole boards and any other custom logo merchandise sold on this site. Custom jerseys are also non-refundable as well.
We do not accept returns for merchandise that is the wrong size. Please order merchandise in a size larger if you’re unsure. We only replace items if they are defective or damaged.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment. It may take a few days for it to get credited to you depending on the payment method.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Custom and made-to-order products are not-eligible for returns/refunds such as the following:
- All jerseys
- Custom cornhole boards, scoreboards, pitch pads and airmail boxes (anything that is not our stock designs)
- Custom cornhole bags (anything that is not our stock designs)
- T-shirts and apparel are made-to-order and can only be returned or refunded if defective. If you ordered the wrong item or wrong size, we can not exchange, sorry.
** If you put the wrong shipping address in and the order gets returned to us, you will be responsible for paying the shipping costs to send the order back to you.
Cornhole Bag Exchange Policy
** If you ordered the wrong bag type or colors (ONLY applies to in stock bags, NO custom text or logo on the bags), you have 2 options:
1) You can return the bags (you pay for shipping) & get refunded for the bag cost on the order.
2) You can return the bags (you pay for shipping) & also pay the shipping to get the correct bags sent back to you.
- If you purchased the wrong bags and would like to exchange them, they must be in the same condition as when you purchased. We will not refund you if there is evidence they have been used.
Please make sure all the information is correct when you place the order, thanks!
If you have an issue with the any products sold on our site in terms of defects, please send us an email and include pictures so we can determine what the defect is and how to proceed. Thanks!